Jackpotcity Casino in brief

Jackpotcity Casino in brief

The company began providing its services in the online gambling industry in 1998. With more than 20 years in business, Jackpotcity Casino has managed to build a solid reputation among users across the globe, including Australia. Today, the total number of active users of the platform exceeds one million. To this day, hundreds of players join the casino as Jackpotcity provides its players with all the necessary tools to play interesting games and earn real money. On the casino website, you’ll find over 500 of the highest quality entertainment for all tastes, all developed by the best providers. You’ll have access to the most colorful online pokies, including progressive jackpot slots, plenty of table games, live dealer games and much more. What’s more, for the most interesting games, each player is given the opportunity to take advantage of generous bonuses. In addition to a wide range of entertainment and a variety of bonuses, players can also make deposits and withdrawals using the most reliable and convenient payment systems, play anywhere in Australia using the free mobile app, and contact the 24/7 support team in any convenient way. You can see more details about the casino in the table below:

Accept Australian playersYes
Accept AUDYes
Year of Foundation1998
OwnerCityviews Group
LicenseMalta Gaming Authority MGA/B2C/145/2007
Types of GamesSlots, Live Games (Roulette, Blackjack, Baccarat), Video Poker, Jackpots, Table Games, etc.
CurrencyAUD, NZD, USD, EUR, GBP, CAD, SEK, RON, NOK, etc.
Payment MethodsNeteller, Skrill, PayPal, VISA, MasterCard, Bank Transfer, ecoCard, PaySafeCard, Much Better, Neosurf, Trustly, etc. 
Software Website, Mobile site, Jackpotcity app for Android and iOS
Welcome bonus100% up to €1,600 on the first four deposits
Customer Service24/7 via Live Chat, Email

Is Jackpotcity Casino legal?

Is Jackpotcity Casino legal?

Jackpotcity is licensed by the Malta Gaming Authority, which means that the casino is legal in all the countries where it provides its services, including Australia. Having this gaming license ensures users that they won’t have any problems with the law when placing bets on casino games. Moreover, Jackpotcity Casino has the eCOGRA seal of approval, indicating that the casino is reliable and safe, as well as adhering to fair gaming rules.

Why do players choose Jackpotcity?

Today, the online gaming platform Jackpotcity is the leader in the online casino market. This is not surprising, as the casino has a number of advantages that set it apart from its competitors. Thousands of players join the company every day, and here’s why.

A guarantee of player safety

The company actively fights all kinds of fraudulent activities, so it has the strongest methods of protecting player data. In addition, the casino guarantees that it does not distribute player information to third parties. All user activity on the website, including monetary transactions, is reliably encrypted with SSL-secure. Additional way to secure your account is the mandatory verification procedure. 

Games from licensed providers

The casino website features more than 500 games, all developed by licensed providers such as Microgaming, NetEnt, Play’N Go, Pragmatic Play, etc. The availability of games from these providers guarantees players a stable gaming experience at a high level.

Variety of bonuses

Every user of Jackpotcity Casino can take advantage of various casino bonus offers. Promotions offered by Jackpotcity will allow players to win more real money and play with even more pleasure.

Reliable payment systems

Partners of the brand are the most reliable, safe and convenient payment systems. With their help, players can make deposits and withdrawals. In this case, there will be no commission and operation time will be as short as possible.

Free mobile app

Every player of Jackpotcity Australia can become the owner of a mobile casino app on their gadget. With this app, you can access the platform anywhere and anytime. Moreover, it is completely free to download. 

Round the clock customer support service

In case you have any problems or any questions, you can always get help from a highly skilled support team. They are working for you around the clock and will help solve your issue in the shortest possible time.

Entertainment available at Jackpotcity Casino

As mentioned before, Jackpotcity casino online features over 500 entertainment options to fit every taste. There are hundreds of colorful slots including progressive jackpot slots, fruit slots, video slots, classic slots, and more. Classic slot games like blackjack, baccarat, roulette and poker are also on offer. Not only are these games available in the Table Games section, but they can also be played live. The Live Casino section allows players to play jackpotcity real money against a live dealer. In addition, based on the development of Microgaming, the casino allows users to play online using Jackpotcity Flash technology. Let’s take a closer look at what you can play:


You have to admit that there’s something thrilling about watching the slot machine reel and waiting for the payline combination to hit. Luckily for players, Jackpotcity offers plenty of the best and brightest slot machines to suit all tastes. In the slots section, you’ll find a stunning assortment of machines with exciting prizes and bonus games. Simply pick the slot you like from the many variations and themes and start playing. For the hardcore gamblers, we’ve got the progressive jackpot slots where the right combination can win big money. The most popular slots to date include:

  • 9 Mask of Fire;
  • Agent Jane Blonde Returns;
  • Book of Atem;
  • Mega Moolah;
  • Avalon 2;
  • Cash of Kingdoms;
  • African Quest, etc.

Jackpot City regularly updates its slots section with lots of new releases and is the first online casino to feature new games from top slot providers! Not only will you find exciting slots on this platform, but you’ll also find plenty of bonus games to boost your winnings and get a lot of excitement out of jackpotcity funplay! 

Live Casino

Live Dealer Casino is probably today’s best alternative to a live casino if you want the excitement of the action from the comfort of your own home. At Jackpotcity Live Casino, real dealers will be using real cards, roulette, and tables, and the games will be streamed in real time via video. Live dealer games at Jackpotcity include:

  • Lighting Roulette;
  • Casino Hold’Em;
  • VIP Room Live Blackjack;
  • Live Baccarat;
  • 3 Card Poker, etc.

As soon as you visit the LIVE section you will see the game categories, the gaming tables and the dealer in charge. In addition, each LIVE game has a chat room for you to chat comfortably with other players online.

Other games

As well as the many slots and Live Dealers Games, you can have a great time at the Game Shows. You can play Deal or No Deal, Monopoly, Mega Ball, Football Studio and more. In this case, the winner will be determined by a random number generator. Table Games gives you a range of classic games, such as roulette, baccarat, blackjack, poker, but the game will be played against a computer. Also, you can enjoy jackpotcity play from your mobile gadget as well, as the casino offers many great mobile games. For example, mobile slot games such as Mermaids Millions and Thunderstruck, as well as roulette, blackjack, and video poker.

How to create an account at Jackpotcity Casino?

Like at Red Dog Casino, any Australian user over the age of 18 can register for an account on the platform. The process is not difficult, and will only take a few minutes. To make sure you’re comfortable, we’ll guide you through the process step-by-step:

  1. Visit the Jackpotcity platform by opening the official casino website via any browser on your PC or mobile gadget;
  2. Click on the “Registration” button, which can be found in the center of the home page of the official website or in the top right corner;
  3. Fill in the registration form with your details in the required fields. You will need to enter your name, date of birth, phone number, email, address, country. Also, select the currency for transactions (AUD) at this stage;
  4. Come up with a username and a strong password that will ensure you are successfully logged in to the casino website each time you visit;
  5. Familiarize yourself with Jackpotcity Casino’s terms and conditions and accept them. Next, click “Register Account”.

From then on, you will be a user of the casino. You’ll be able to use all the features of the gaming platform, including making deposits and withdrawals, using bonuses, and most importantly – playing without restrictions!

Bonuses and Promotions

Jackpotcity Casino appreciates each of its users and tries to do everything for the comfort of its customers on the platform. That’s why, the casino provides its players with a variety of bonus offers that will allow them to win even more real money. The offers are often updated, so we recommend that you keep an eye on them in the Promotions section. To date, current promotional offers from Jackpotcity include daily deposit bonuses, pokies free spins, cashback, custom offers, etc. JackpotCity offers a great welcome bonus for all new players, which is activated after the first four deposits at the casino and is up to $1,600. You can find out more about the welcome offer below.

Welcome Bonus

Every new Jackpotcity user will receive a guaranteed gift from the company immediately after registering. The welcome bonus will give you up to $1,600 on your first four deposits up to $400. However, in order to be able to withdraw your winnings earned through this offer, you need to meet a few of its conditions:

Max Bonus amount$1,600
Minimum deposit$10
Validity Period7 days
Wagering Requirementsx70
Who can UseNew Players only

Mobile app for Android and iOS

JackpotCity Mobile app for Android and iOS

Jackpotcity Casino is well aware that most users prefer to play from their mobile gadgets. And now, mobile gaming is not only available through the mobile version of the site. This is all because the casino’s technical team has developed a special mobile app that works perfectly on all types of devices with Android and iOS operating systems. Thanks to its minimal system requirements, jackpotcity download is even possible on outdated gadget models. Moreover, the app is completely free to download. Below, you will learn how to download the application for different operating systems, as well as familiarize yourself with the requirements of the application for Android and iOS. 

System Requirements for Android

Users of Android gadgets can download the app to their device and it will function properly provided the following requirements are met:

Operation VersionAPK-file sizeRAMProcessor
Android 5.0+28,7 MB1 GB1,4 GHz+

System requirements for the iOS

If your iOS device meets the below requirements for the Jackpotcity app, you should have no problem downloading and installing it:

Operation VersionApp sizeRAMProcessor
iOS 11.0+41,3 MB1 GB1,4 GHz+

How to download an app for Android?

You can get the app on your Android gadget from the casino’s official website. There’s no difficulty in downloading and installing it. But to make it a little easier for you, here are the step-by-step instructions:

  1. Visit the Jackpotcity Casino platform by opening the official website through any browser available on your Android device;
  2. Go to the “Mobile Apps” section, where you will be prompted to download an APK file for different operating systems;
  3. Select the Android operating system and wait for the APK file to be downloaded to your gadget.

Once the APK file has been downloaded, it will appear in the Downloads folder on your phone or tablet. However, in order for the app to work, this file needs to be installed manually. Below, we will give you instructions on how to perform this action.

How to install an APK on Android?

In order for the app to work correctly, you need to install the APK file manually. It is not difficult and we will help you in this. Follow the steps below:

  1. Open the Downloads folder on your gadget;
  2. Find the downloaded APK file and click on it;
  3. Select the “Install” option and wait for the installation process to complete.

You should be aware that not all Android gadgets allow you to install files downloaded from the internet. If you have trouble installing a casino APK file, change your gadget’s settings under “Security” to allow the installation of files from unknown sources. Next, repeat the steps from our instructions. Once the application is installed, you will be able to see the Jackpotcity icon in the main menu of your Android. Tapping this icon will give you access to the best gaming platform anywhere in Australia.

How to download and install the app on iOS?

Apple gadget users can also become owners of the app. You can also download it from the casino’s official website. We’ll also give you instructions on how to do so:

  1. Visit the Jackpotcity platform by opening the official casino website via Safari browser, or any other;
  2. Go to the “Mobile Applications” section and download the APK file for the iOS operating system;
  3. Wait for the application to complete installation.

On iOS gadgets, the APK file will install automatically, so you don’t need to manually change the device settings and manually install it. Once the application is fully installed, the Jackpotcity Casino icon will be on your device’s desktop. Click on it and you’ll be able to play the best casino games, as well as enjoy the company’s other features, regardless of your location! 

Updating the app

From time to time you will receive a notification prompting you to update the application to the latest version. To update the application: 

  1. When you receive an update notification, open the application;
  2. Agree to download and install the update files;
  3. Wait for the update to complete.

Once you complete these steps, your application will be updated. As a result, you will have access to an improved version of Jackpotcity App to play hundreds of colorful mobile pokies from the world’s top providers.

Customer service

If you have any questions or problems, you can get help from our specialists. Customer Service is available to you around the clock. You can address your query in the following ways:

  • Live Chat;
  • Email.

The button Live Chat can be seen on the main page of the casino, which will be in the form of an icon of dialogue. Clicking on it, you will be immediately transferred into a chat with a support operator, who will answer your question as quickly as possible. For more detailed troubleshooting, you can use the email method to contact support. The good thing about this method is that you can attach screenshots of your problem, which will help the support team to look more closely at the details and help you more quickly.